About Us » Meet the Team

The Team

We are proud of our amazing team. Some of us have worked together for years, others are newer to the team. Regardless of when we joined we all love working together and are excited about providing the Practices we work with the best possible service!

Get to know us a little better....

	Daniel Rostenne, CEO Daniel does his best to steer EyeCarePro.net on the right course by listening to clients and being one step ahead of the web services they need to make their practices successful. Daniel got his first computer at age 10 and has since forgotten how to hold a pencil, which doesn't bother him too much because last we checked, you can't respond to 100 emails a day by pencil. Daniel doesn't wear glasses, yet... but he probably should since he can't see so well at night and he's spent more time in front of a computer than not.
	Michael Porat, COO As an educator by training, Michael takes the teacher's approach to all things sales. No, you won't be seeing any grades, but look to get a thorough education about our products, services and how we can make your Practice soar. When not on the phone, Michael really does teach "gap year" students helping them make the bridge between high school and college. Michael is also a "versatile visionary" - expect to see him in several different styles of glasses and lenses.
	Karri Paradi, Director of Marketing Karri's job is not only to ensure that our clients' websites looks great, but also to mastermind EyeCarePro's media messages and marketing material. From logos to trade show materials and beyond, Karri's on the case. Karri always loved coloring and drawing and would color with others as a child - but only if she got to say which color each person used and where they got to apply it. Thank goodness she found a job as a Creative Director! Karri doesn't wear glasses but a lot of her friends are starting to sport the 'post-40' reading glasses... maybe her time is coming?
	Jason Daniels, Director of Business Development Jason is tormented daily by the desire to do everything to make sure that our clients never want to leave EyeCarePro... yet somehow balance that with making sure every practice in North America is a client of EyeCarePro. Jason got his first phone at age 8, and although rocky at first, his relationship with the phone grew over time until now-where they are seldom seen apart. Jason's eyesight is perfect however he happens to look good in glasses. That said, he is not ready to be the guy who wears glasses just because they look good on him.
	Mike Kagan, Business Development Mike loves conversations with clients about their online experiences. Through those talks he aims to empower customers with full Internet potential and capability. Mike discovered he needed glasses when he tried on a friend's pair in school and was amazed at the difference. He said "I feel like I can see as well as Superman - is this how everybody sees??" To maintain his Super Hero quality vision he's been wearing daily Accuvue contact lenses (the original!) ever since.
	Memet Bilgin, CTO Memet takes care of all things technical from every angle we can think of to make sure that our sites are as advanced, reliable and as high performance as possible. Memet grew up tinkering with gadgets, and in the fine tradition of most adult males, he now tinkers (rather expertly, we might add) with an impressive array of expensive hardware and software gadgets that make him a perfect fit for his profession. When Memet was in pre-school, a regular checkup found him to be slightly near sighted in one eye... one of these days, he will get that prescription filled (you can lead a horse to water... ;-)
	David Vázquez, Developer David keeps customers happy by looking after the tools we all use to edit websites. He keeps things working smoothly and improving constantly - he knows new features are always welcome! David was born to do what he does and learned the beauty inherent in "good code" at a young age watching his father at work as a programmer. He has recently begun to wear glasses but can't quite wrap his head (or eyeballs) around contact lenses just yet!
	Sue Quinn, Customer Support Manager Sue gets to work every morning with the express goal of making sure that everyone who contacts support gets the help they need to set up and manage their website - how's that for focus! Her background as an Optometric Assistant combined with her cheerful demeanor (we've never seen her upset, which is rather suspicious, isn't it?!) are a great combination for somebody who spends all day helping others in the eyecare industry. Sue has many pairs of glasses but prefers the rose-colored ones!
	Maria Madge, Customer Support Maria provides support to our clients, answers website related questions and conducts training sessions with clients so they can take full advantage of their websites. Maria has always had an eye for detail. We prey upon that weakness now and constantly marvel at how she helps a client personalize their website into a product which reflects their unique practice. Maria wears two pairs of glasses (not at one time, of course) – neither of which are computer glasses – but she’s sure she’ll need them soon (won't we all?)!
	Ruchama Loewenstein, Customer Support Ruchama enjoys her behind the scenes role of seeing the progress of a website through to launch, quietly doing her best to ensure total client satisfaction, so they love their website, and love its' bottom line impact. Rumor has it that growing up, Ruchama was always that kid that helped out but never wanted anyone else to know about it... so we won't blow the lid off her cover too much just now either. Glasses? Nope. Contacts? Nope. Sunglasses? Nope. Ummm... swimming goggles? YES!
	Tiina Elder, Customer Support From scheduling appointments, to answering calls or emails, Tiina is known to be efficient and reliable to meet our client’s needs. Her keen eye and ability to stay focused was probably developed when she was a pitcher during her minor league softball years when keeping her eye on the ball and the other team players was essential to win the game! Now, Tina requires prescription eyeglasses for driving but prefers to wear her sunglasses wherever she goes.
	David Rostenne, Technical Support David has the ability to clearly convey information, and with his patient, steadfast and innovative approach, is able to translate each client's needs into reality. He has been doing computer related consulting, training and teaching since the end of twentieth century, and has learned the hard way that sometimes you fix the computer.. and sometimes you fix the people! Glasses have been a part of his life since he was little, and the world is blurry and odd without them.
	Shelia Chappell, OD Profit Manager Shelia's worked in the healthcare industry for over 20 years making her uniquely qualified to work efficiently with Practices and help them improve their bottom line. Being from the South, Shelia's never met a "stranger" and gets along famously with all of our clients. She started wearing glasses in 4th grade, moved on to contacts as a teenager and now never leaves home without a spare pair of glasses.
	Jennifer Frame, Web Manager Inquiring minds want to know, and Jennifer stays busy by checking in with clients and learning exactly what their needs are. A fan of brain-teasers since she was a kid, she knows that in order to find the right answers, you first have make sure you're asking the right questions. Jennifer got her first pair of glasses when she was in 4th grade, but prefers wearing contact lenses along with a trendy pair of sunglasses.
	Eric Reiss, Web Manager Eric brings his extensive Internet experience to working with our clients and helping them accomplish everything possible on their Internet marketing wishlists. As a full-time glasses wearer since 3rd grade, Eric has been going to annual eye doctor appointments for years on end, and he appreciates the opportunity to help optometrists, because they have spent so much time helping him!
	Roy Zadok, Web Manager Roy plays on his passion and background in education to ensure his clients have a clear and thorough understanding of the SEO and SMO services their Practice is benefiting from. He makes sure these services match the needs of each unique client on his roster. Roy is wondering if there are others out there who share his experience of wearing contact lenses from childhood, while never owning a pair of glasses until many years later!
	Nick Lees, Account Manager Nick uses his analytic thinking skills to help his clients meet their most important needs. He has a broad background in marketing, and has suffered from chronic Facebookitis since the endemic breakout in 2005. Although he enjoys 20/20 vision, he loves to sport a pair of Maui Jim sunglasses.
	Danielle van den Bergh, Account Manager Danielle is a people person and quick learner, both qualities which contribute to her success in ensuring customers have a great experience with EyeCarePro. Around the age of 6 she spent some time at work with her dad as he trained to be an ophthalmic technician. As a result, she wanted glasses so badly she tried to flunk her eye exam at school on purpose! That plan didn't quite come together though, so for now she's sticking to trendy sunglasses.
	Joel Morrison, Account Manager Joel's goal is to help Practice's grow by helping them market more effectively online and offline. Being a self-professed perfectionist, Joel makes sure all of his clients only get the best work. Joel used to wear glasses when he was a kid, found out he no longer needed them when he was a teenager and now as the years have gone by believes he should probably get new pair!
	Dov Shore, Account Manager Growing up surfing the web, computer mouse in hand, Dov is uniquely qualified to bring all aspects of a client's Internet marketing needs together in a unified way. He takes the time to understand customers, their habits, and their needs. Ever since having his first child, way back when, he decided to "upgrade" to contact lens or suffer buying new frames twice a year. Subsequent children have reenforced this decision.
	Esty Dresdner, Production Manager Esty has her hands full with tasks ranging from getting clients their reports, to billing, to managing our CRM, supervising the whole team and keeping our clients happy in the process. Can you say busy? Esty is strongly motivated; there is no stopping her when she gets on a task, especially when it is tasking others, lucky us! Esty switches between contact lenses and glasses. She's far from indecisive, but glasses are more convenient.
	Sabina Fonseca, Campaign Manager Sabina is a behind-the-scenes coordinator who works with the Web Managers to make sure our customers needs are being met. She has always been known to like a certain amount of control over things (we won't say control freak exactly...). Luckily this has led to her rigorous attention to detail and a strong desire to ensure things are done just right. Sabina started off wearing contacts at 16 and has evolved to sporting designer frames with HD lenses.
	Steve Sicherman, Designer Steve makes sure all our client websites and our own marketing materials look good - darned good! Steve is a Photoshop addict and uses his job as a means of constructively feeding his addiction. When he's not designing he's diving into source code, ensuring our websites are happy and healthy. Steve really wants to wear glasses that make him look sophisticated, but he doesn't really need them right now.
	Candace Ellicott, Designer Candace uses her years of design experience in London, New York and across Canada to help customers achieve their goals bringing a passion and an all round focus to our their ever-expanding web presences. An avid cyclist, Candace is always on the move keeping her mind sharp, fresh and creative - looking for a better way of doing things or a better way to express our clients' vision for their Practice. Candace has had one eye exam in her life and was told she had better than average vision, that's all she needed to hear to put her eyes - and mind - at rest (at least until her next checkup!).
	Nancy Rausman, Managing Editor for Web Content Nancy works hard behind the scenes to ensure our clients have regular blog entries, Facebook posts, newsletters and 'anything having to do with words' over here at Eyecarepro.net. With a degree in Neuroscience and Behavioral Biology, and other complicated things like the psychobiology of vision, Nancy truly found her calling, since she couldn’t be more interested in the topic of optometry (rumor has it that she not so secretly dreams of becoming an optometrist someday). Nancy occasionally wears glasses the few minutes that she is not staring at her computer screen (blink Nancy, blink!) and now realizes that she probably suffers from computer vision syndrome and is (jokingly?) considering self-administered OrthoK.
	Max Pote, SEO & SMO Expert Max is always hard at work helping our clients get top rankings in the search engines, as well as optimizing their social media accounts. He favors all things computer-related, so that certainly helps! Understanding search engines takes time and dedication, skills he honed learning music production - his other love! Max wears contact lenses, so his eyes are always ready to take on anything that's thrown at them (not literally of course, Max knows it's important to take care of your eyes!).
	Alex Feinstein, Google Places Specialist Alex joined the EyeCarePro.net team soon after we began offering SEO (Search Engine Optimization) services. His current focus is on our Google Local service, researching and employing the latest techniques to ensure that our clients' local listings are as fully optimized as their websites. Alex loves taking things apart, and since he can also put them back together (usually...), this talent has come in handy for debugging code. Alex switches between glasses and contacts lenses, and has become somewhat of a vision-hypochondriac after spending every day of the last few years reading about eye diseases on our clients’ websites.
	Andrea Shore, Web Analyst Andrea quietly helps out wherever she is needed, from Facebook campaigns to Freshbooks reports and from Google Analytics Codes to News and Event blogs, because she knows it's the little things that keep our clients' experiences running smoothly and efficiently. Andrea wore glasses and contacts for ten years, but one day when driving, she discovered that she no longer needed them. Too intimidated to take them off while on the road, she drove home with the glasses on the tip of her nose, looking over the plastic rims so she could see clearly. Now she has 20/20 vision, but sports a lovely pair of sunglasses.