EyeCarePro.Net - Customer Support Center

Customer Support Center

To Sue (Customer Support Manager), thank you so very much helping me with our site every step of the way. I would like you to know what a wonderful experience I had switching over to EyeCarePro.net and what an asset you are to the company. Thanks again for all you've done!
Jeff Geisert, O.D.
ProEye Group

We are always here to help you with all of your needs. Our support team is prompt, courteous, knowledgeable, and eager to help. Just call our toll free number or email us and get help right away. We understand that you need timely assistance and we work hard to provide it.

Support Resources

Getting Started

Free Trial Join Form - Get an EyeCarePro.net website today.
New Client Intake Form - Tell us a bit more about your Practice (optional).
Content Checklists - Personalize your site before you launch.

Help Documents

Domain Name Primer - Everything you need to know about managing your website address (domain name)
Website Photography Guide - Learn how to enhance your website with photos and images.
Transitions Concierge FAQ - Questions and answers specifically for our Transitions customers.
Built-in Designs - Content Blocks

"How To" Videos

Learn more about managing and editing your EyeCarePro.net site with our extensive series of how-to videos. Select from the list of titles below or visit the EyeCarePro YouTube Channel - you can even subscribe so that every time we add a new how-to, you'll get notified. Running times are in brackets beside each title.

Getting Started: How to get Help with your EyeCarePro.net Site (1:57)
Getting Started: Using the Customer Support Center (2:55)
Getting Started: Logging in to the Administrative Tools (0:58)
Getting Started: Overview of the Admin Tools used to Manage and Edit your Site (4:56)
Site Design - Choosing a Different Built-in Site Design (1:14)
Content - Adding a Doctor Profile (1:36)
Content - Adding an Office Location (3:01)
Content - Adding a Staff Member Profile (2:05)
Content - Formatting Text Using the Built-in Word Processor (8:09)
Content - Creating and Managing News and Events Items (4:51)
Links - Creating Links to Pages Within Your Site (2:22)
Links - Creating Links to External Web Sites (2:05)
Links - Creating Links that Open in a New Window (1:29)
Images - Uploading an Image (1:55)
Images - Uploading images to the EyeCarePro Image Library (1:44)
Images - Using images you've added to the EyeCarePro Image Library (3:00)
Images - Using images available in the EyeCarePro Stock Photography (3:19)
Images - Resizing and Adjusting an Image (2:21)
Images - Resizing Images using XNview (1:24)
Images - Resizing Images using Preview on Mac OS X (1:14)
Images - Create or Change Your Home Page Photo Slide Show (7:14)
Videos - Include a YouTube Video in your Website (2:07)
Videos - Include a Vimeo Video on your Site (3:44)
Videos - Advanced YouTube Video Options (4:29)
Attachments - Upload and Link to a PDF File (2:00)
Online Forms - A Tour of the Built-in Online Forms (7:50)
Online Forms - Editing content related to the Forms (4:45)
Online Forms - What Happens after a Form is Submitted? (4:27)
Social Media - Adding Facebook and Twitter Icons (3:03)
Tips and Tricks - Using Browser Tabs (2:53)

Contact Information