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Interview with John Lee, OfficeMate, VP - Technology Integrated Practice (TIP) |
EyeCarePro.net's recent partnership with OfficeMate automates two critical tasks in the practice: patient reminder emails, and patient registration forms. Every upcoming patient appointment with an email address automatically receives an email request to confirm their upcoming appointment and complete a patient registration form. "This partnership is perfect for our Technology Integrated Practice (TIP) program," remarks John Lee, VP - Technology Integrated Practice "it provides practices with a strong return on investment by automating manual tasks and it ultimately provides improved patient care and retention".
Existing OfficeMate Bridge client, Dr. Mark Fisher of Lifetime EyeCare in Florida has already noticed how the automated appointment confirmations and online patient registration form 'smooths patient flow' through the practice. Apart from being 'helpful for those who prefer to fill in their medical history in the comfort of their own home', Dr. Fisher adds that "having the medical history before we see a patient is helpful'. Dr. Brad Owens of Vision Optique in Texas couldn't agree more and confirms that the Bridge's automation of tasks has 'helped reduce our front-desk staff time and has reduced our phone-call confirmation process time too".
The OfficeMate Bridge works with all web sites and is not limited to EyeCarePro.net clients. The Bridge to OfficeMate can improve practice efficiency and save real dollars in the process. Dr Van Enk of Optometric Concierge in California has seen 'less staff time dedicated to confirming appointments and updating files manually' which has resulted in 'saving money, staff time, and paper supplies and resources, which are all being better used elsewhere in the practice'. Dr. Troy Hockemeyer of Hockemeyer Family Eye Care is particularly pleased that the solution 'reduces our no-shows and staff time', thereby enabling the practice to see more patients.
For more information about the OfficeMate Bridge visit EyeCarePro - OfficeMate Bridge. We look forward to receiving your feedback.
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The OfficeMate Bridge has
“... helped reduce our front-desk staff time and has reduced our phone-call confirmation process time too..."
- Dr. Brad Owens
Vision Optique
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