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Testimonials: Top Notch Customer Support

  • I want to let you know how thoroughly pleased we are with our new Practice website. Sue and everyone at EyeCarePro have been extremely helpful and patient with us. I love how easy it is to add custom images and content. My only regret is not having our website designed by EyeCarePro sooner!

    Dr. William Richey
  • EyeCarePro is both easy and amazing to work with. This is coming from a person that is not tech savvy at all! The best part about working with EyeCarePro is that you get a personal customer representative that responds to your needs in a quick, friendly manner. I wanted a website by two weeks time and EyeCarePro set it up in two days! Extraordinary! I had a website up and running so quick! Maria, my customer rep was and is awesome! I would have been completely lost without EyeCarePro.

    Jason Nguyen, OD
  • I have been using the services of EyecarePro for several years now, and have worked with several facilitators during that time. My current facilitator, Roy Zadok, has been simply outstanding in the level of service and support he provides. His calls are always on time, he speaks in clear, understandable terms, he listens to my suggestions and ideas, and he and his team produce results in a timely manner—whether it be SEO, campaigns, service highlights, Facebook development, or patient communications. I’ve heard from many patients that they’re very impressed with our website, and it was one of the main reasons they chose us for their eye care services. I have EyecarePro to thank for that. I would highly recommend Roy and his team at EyecarePro for any optometric practice development needs.

    Dr. Michael Sonnleitner
  • The team at Eyecarepro have ALWAYS called me back or emailed me a response within 24 hours. That is impressive because I have sent them hundreds of emails over the years. I have even seen where they replied to my emails in the middle of the night. Their customer support team is very professional and take pride in their desire to see my practices grow.

    Kent Risk, OD
  • I couldn't imagine trying to do this on my own....EyeCarePro has made this process so easy. Although it is a template site, I have just the right amount of customization available to obsess and personalize it to my practice. I hear on a daily basis from patients how wonderful and professional my web site is.
    My favorite part is having Sue at customer support to call! EyeCarePro provides personal service for those of us who are computer-challenged!

    Dr Jennifer Brady Cook
  • Our first web site could not have been a better choice than EyeCarePro. As Eye Doctors, we don't have the time to learn how to develop a web site ourselves, so we were interested in finding experts to advise us with what we needed to do. After looking at EyeCarePro's services, we were impressed - EyeCarePro brought us the experience and professionalism we were looking for.
    Of special note, we have really appreciated the support we have received. EyeCarePro's Support Team led us through everything from logging into our site to editing our content, and gave us practical tips on what to consider. Our web site is critical to our practice, so it's important to us that we have the Support we need to manage the site - EyeCarePro's Support Team usually answers our questions within one hour of receiving our email.

    We are pleased with our EyeCarePro site and believe that it is as professional and welcoming as our practice.

    Dr. Rob and Dr. Loree Wagner
  • The team at EyeCarePro is absolutely amazing. I used them to create my website when I first opened my practice a few years ago because it provided the perfect blend of customization and functionality at a reasonable cost. Sue was so helpful in getting everything set up for me and was so responsive to any question that I had. To this day, she still picks up the phone to answer my simple questions that come up from time to time. Always nice to hear a familiar voice every time you call.
    In order to improve my search engine rankings, Nicole – who is always cheerful and helpful – worked with me on SEO. I am now #1 on Google for most of the common
    search terms in my area! Most recently, Beth – a master at social media herself – has helped me improve my visibility with Facebook and Twitter. Our followers have increased exponentially!

    Finally – and most impressively – as my website needs grew, I needed a facelift for my site so I worked with Karri and her creative team to produce a custom site which is
    nothing short of "Wow!" every time my staff and I look at it. Most importantly, we have received numerous compliments from patients. They truly captured the essence of how I wanted to convey image of my practice.

    To sum it up, what eye care practice would want to use anyone else when they can get all of their website needs taken care of in one place by EyeCarePro? Even more
    importantly, their customer service is really what gives me no reason to look anywhere else. I would not hesitate to recommend them to anyone!

    Dr. Anthony Tran
  • They are always there to help.

    Dr. Suzanne Ward
  • Easy to do business with!

    Dr. Arthur Bababekov
  • The EyeCarePro team pays attention to detail!

    Jonathan Becker, Lab Manager
  • WONDERFUL to work with.

    Dr. Brian Berliner
  • Absolutely a joy to work with.

    Dr. Lance B. Dunoff
  • Great communication with staff via e-mail and phone when I had questions.

    Dr. Jen Simonson
  • I would definitely recommend anyone in the eyecare business that is needing a website to use this company.  They are great!

    Dr. Jody Tacker